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    Learning from our experiences

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    In these first few days of June, I have been pondering the photographs I took in May (together, my Mundane May project). My motive was plain: to photograph a scene or object each day in May, post the images with an open mind, and see what happens.

    The exercise was a test of sorts, to see whether I could establish and sustain a new rhythm, without preëmpting what might emerge. My hope was that I would become more observant, especially of things and situations in the periphery or out of sight. That was realised. But, I seem to have become a little more patient as well; my innate curiosity, which has languished in recent times, has been rekindled too. All of this is gratifying.

    Then, yesterday, a postscript emerged. While cataloguing the final few photographs, I looked at some older images. One, captured in October 2023, seemed to levitate over the screen. I stared at it for quite a while, and let my thoughts wander.

    The photograph captured one section of the Rococo library, which is located in the Abbey of Saint Gall. The library is the oldest in Switzerland and one of the oldest monastic libraries in the world. It houses over 170,000 religious documents, many of which are over one thousand years old. Several artworks are displayed too, and a sarcophagus to boot.

    Staring at the picture reminded me of time spent on the parquet flooring, exercising my senses in the company of my dear friend, Riccardo (from Lisboa). I was inspired awe-struck by it all. As we moved about that day, quietly, and studied various items and explanatory notes, many questions came to mind. What might the authors have been thinking when they wrote, what did they eat, and who were their patrons? Did they ever dream their contributions might still be preserved hundreds of years later?

    Recalling that visit to Rococo helped encapsulate my thoughts about the Mundane May project: We know far less than we think we do.

    At first contact, it is easy to draw conclusions, especially if quantitative data is available. But these are often an illusion. As we think more deeply, we realise the world around us is dynamic; things change, often in unpredictable ways. Understanding in such situations relies on reasoning, intuition, and judgement. And, for that, qualitative data is necessary.

    Indeed, what seems to be so at first may not actually be so.

    Context matters.

    The parallels with board work are stark. If I have learned one thing in the past 25 years serving as a director and advising boards, it is this: look beyond what can be seen, and hold options lightly. Validate what is reported. Strive to fill gaps by asking good questions and listening intently to the responses—before making a decision.

    That none of us knows it all should be self-evident. That being the case, why do so many leaders, directors, and consultants continue to assert deterministic answers, best practice models, and 'ideal' structures, as if they exist and acting on them will deliver a prescribed outcome?

    Wittgenstein's maxim is ringing in my ears.

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    Riccardo and me, chatting on a bench seat at the St. Gallen station, awaiting the train to Zurich.

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    Mundane May: Autumn hues

    May 24th–31st: As Autumn sets in, a new palette of colours becomes dominant.

    May 24th: making a bold [mauve] statement.

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    May 25th: Deciduous conifers painting a [rusty] calm

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    May 26th: A sanctuary, to enjoy the vista, quietly.

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    May 27th: These feet are made for walking. Thanks Merrell.

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    May 28th: Framing Fall (as in, Autumn 😎)

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    May 29th: bureau sans frontières

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    May 30th: Before the trail fades... AKL–SCL from below.

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    May 31st: In the end, we all return to the ground.

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    Now, the 31 days of May have passed. My project, Mundane May, is complete. The idea was simple: Take a photograph of an object or scene every day in May—nothing special or flashy—post them with an open mind and see what happens.

    • What did I observe?
    • What did learn?
    • Am I any different as a person?

    Watch for a new muse, with my reflections, on these and other questions, sometime in the next seven days.

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    Mundane May: NZST, all week

    May 17th–23rd: Familiar territory—living on the land of the long white cloud.

    To see earlier pictures: May 1st–2nd, May 3rd–9th, May 10–16th.

    May 17: Left, only.

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    May 18: Announcing one’s arrival.

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    May 19: Afternoon [de]light

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    May 20: An early-morning chauffeur-ride to client engagements, for the third day in a row.

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    May 21: Autumnal hues

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    May 22: Ah, those long white clouds…

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    May 23: What picture are you in: Life? Work? Play?

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    Mundane May: half-time

    May 10–16th: Life on the road, in a proud republic.

    To see earlier pictures: May 1st–2nd, May 3rd–9th.

    May 10: Rush hour… late morning in autumnal Melrose Estate

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    May 11: Watching or hiding—or both?

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    May 12: Growing ambitions.

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    May 13: Up or down?

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    May 14: Uber travel, for point-to-point movements.

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    May 15: Move—yes, but what, where, and when?

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    May 16: A colourful interlude, en route home.

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    Is what you see what it is?

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    I have been based in Johannesburg this week, working with boards and directors in both South Africa and neighbouring countries. What has struck me is their entrepreneurial spirit: their ambition to realise the full potential of the companies they govern. That most are looking beyond compliance-based orthodoxy, for clues to help them get ahead, has been refreshing.

    While conversations have been wide-ranging—from board structures and compositions, to enquiries about the Strategic Governance Framework, corporate governance codes, board pack designs and board meeting frequency—one topic has stood out: artificial intelligence.

    On AI, everyone wants in it seems, but not necessarily to deploy AI tools and agents directly in the boardroom (although some are). Instead, having heard of my involvement with AI since 1984 (I studied the topic and built an ‘engine’ at university), they wanted to hear my perspective on several macro issues—especially how companies might gain, and possibly even sustain, competitive advantage.

    My responses to directors have been fairly candid:

    • Maintain an open mind.
    • Technical advances are racing along. What was bleeding edge yesterday, may well be mainstream soon, or even passé.
    • Don’t try to become an expert—learn to ask great questions of experts.
    • Ensure projects that incorporate AI tools are tested against corporate strategy for alignment. A good question to ask is something like, “How will this project advance our strategic ambitions?”
    • The business case to secure efficiencies and improve effectiveness within business operations, and in the preparation of board reports and administration of board materials, is fairly strong.
    • Encourage staff to try stuff, but in your capacity as a director, be vigilant. Ensure the outputs produced by the AI tools (agents) being trialled are reliable and consistent before committing capital. If reliability is questionable, the likelihood of the board making high-quality decisions is low.
    • Judgement, reasoning and intuition remain, exclusively, human capabilities.
    • Any policies developed need to be policies, not procedures dressed as policy.
    • Be cautious of inflated claims and overzealous consultants and sales people!

    The appeal is great, but so is the hype, so keep Wittgenstein’s aphorism close:

    From it seeming to me—or to everyone—to be so, it doesn’t follow that it is so.

    These are my thoughts, this week. As I listen, read, and learn, I may change my mind. How do you see the so-called ‘AI-opportunity’ emerging?

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    Mundane May: one week in

    May 3rd–9th: A week characterised by movement and thought. What drives you?

    To see earlier pictures: May 1st–2nd.

    May 3: On the move, under a watchful eye

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    May 4: No, just no.

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    May 5: My name is …?

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    May 6: For what purpose, and when?

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    May 7: Cables and converters … “life support” while travelling

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    May 8: Taxi!

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    May 9: Even disguised, the answer is apparent, n’est-ce pas?

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