February 2014 - Peter Crow | Helping boards govern with impact

Published on: 27 February 2014

Advancing governance research beyond correlations

A couple of months ago, I was asked to consider submitting a paper to the British Academy of Management (BAM), for presentation at the annual conference (in Belfast, Northern Ireland this year). The BAM conference is attended by over 850 delegates, from academia and the working world. Once I got over the surprise of being asked to contribute to such an esteemed conference, the challenge of choosing a topic loomed large in my mind.

The topic I have selected plays to the foundation of my current research work: that of finding a way to move beyond the limitations of the research methods that have been favoured by many governance researchers. Researchers are really good at counting and measuring things, but the process of digging deeper, to explain why something is as it is (in my case, how boards influence company performance) has proved to be much harder. The aim of the paper I have written is two-fold:

Challenge the foundational assumptions and normative input-output approach that has dominated the much of governance research agenda
Suggest an alternative approach to governance research, to enable the researchers to move beyond correlations toward the postulation of credible explanations and theories

The paper was submitted last night. The ideas in it are somewhat contentious, so it will be interesting to see how the paper is received, and whether it is accepted on the programme. Please contact me if you'd like a sneak-peak at the abstract now, or to be sent a copy of the paper after it is presented.

Published on: 20 February 2014

My multifaceted week: the life of a governance researcher

Please excuse my silence over the last ten days or so. I have been concentrating on several important research tasks and some family matters, and this has precluded me writing any musings. To give you an idea, here's a list of some of my activities from the last week:

Prepared for and observed the February meeting of the Company Alpha(*) board, to collect more research data.
Prepared for the next observation of the Company Beta board, to occur in a few days' time.
Attended a PhD forum, a new initiative run by Massey University School of Management to bring its doctoral candidates together from the three campuses for support, encouragement and technical assistance with the process of research.
Reviewed feedback provided by my supervisors, of the first substantive draft of the research methodology chapter that I sent them a couple of weeks ago.
Continued the refinement process of the methodology chapter, ahead of reforming it into a standalone paper suitable for submission to the BAM conference.
Hosted guests visiting from Belgium. Our daughter's host parents from her twelve-month student exchange to Flanders are on holiday in New Zealand at present.
Drove our daughter and her gear to Massey University (90-100 minutes drive north of our home), to start her tertiary career. (She's enrolled in the Business Studies programme, and will be living on-campus in one of the hostels.)

I'm hoping things will settle down a little next week, so I can finalise the BAM paper; spend some more time on data analysis; start thinking about the slidedeck for my presentation to the International Conference on Management, Leadership and Governance in Boston, Mass. on 20–21 March; and, resume normal transmission on Musings.

(*) Companies Alpha and Beta are the two companies who have provided me with access to observe their boards in action and collect governance data. Both are quasi-public, high-growth organisations of substance domiciled in New Zealand. Anonymity is a condition of research so all other information that may enable the companies to be identified is withheld.

Published on: 12 February 2014

The "Learning Board": a good model

Over the last few months, I have re-read quite a few books and articles about models of governance, to see how my doctoral research might build on the suggestions of earlier contributors. Many years ago my father taught me that building on the work of others is smart, but only when the prior work is solid—a stable foundation being crucial to anything that follows.

The "Learning Board", developed and suggested by Bob Garratt nearly twenty years ago, is one of the models that has captured my attention. Garratt published his suggestions in a profoundly titled book The Fish Rots from the Head (3rd edition). Garratt highlights four key tasks of directors within the context of a board's lifecycle:

policy formulation and oversight
strategic thinking
supervising management
ensuring accountability.

He suggests that boards need to balance four intellectual viewpoints simultaneously in order to achieve the four key tasks. When they do, overall effectiveness can be enhanced.

An external perspective
An internal perspective
A short-term perspective
A long-term perspective.

I found this to be very helpful, because it provides a useful context for my work (an investigation of how boards can influence company performance, and the influence of strategic decision-making). Regardless of my efforts though, I commend Garratt's book to aspiring and established directors. It's easy to read, and logical in its approach to the topic.

Published on: 12 February 2014

CEO quits: But what of the board?

News emerged today that Peter Campbell, CEO of Brackenridge, an intellectual disability facility, has resigned after five months of investigations and media scrutiny. Tragically, three residents died at the facility last year. There have been a series of complaints relating to safety as well.

Clearly, there have been operational problems at Brackenridge—the review concluded that management had been distant and unresponsive. Notwithstanding this, I suspect there has been a failure of governance as well. Some important questions that need to be asked are:

What has the board been doing in the period leading to the review and since?
Did the board know about the "series of complaints" that precipitated the review? If so, why did it not investigate and act? And if not, why not?
Why has the chair chosen to defend the CEO, when clearly something was amiss?

Superficially, the board appears to have been quite passive, to the extent it may have failed to discharge its legal and moral duties effectively. Notwithstanding the remedial plan now in place, the performance of the board needs to be reviewed. Weaknesses need to be identified and changes made, to improve the process of governance and quality of oversight at Brackenridge. The residents and their families deserve as much.

Published on: 7 February 2014

Straight talking trumps politically correct platitudes

I read two straight talking articles this week that provided welcome relief from the rather superficial and politically correct reporting that seems to dominate newspapers like the Dominion Post these days:

Time to end use of Treaty partnership framework to justify reforms: Gareth Morgan and Susan Guthrie put into words what I suspect many New Zealanders are thinking—that the pursuit of reparations for past wrongs has overstepped the mark and become a bit of a gravy train.
Benefit meant for downtrodden, not to fund lifestyle choices: The payment of subsidies and grants has become a 'right' in the minds of some, to the detriment of the rest of us. Karl du Fresne's piece brought some much-needed balance to the debate over whether the state should prop up the lifestyle choices of the so-called needy.

Thank you for Messrs Morgan, Guthrie and du Fresne for your forthright articles which, I suspect, reflect the views of the majority of New Zealanders. The time for the silent majority to push back on those self-indulgent folk who make an art-form of political correctness and living off the state is upon us.

Published on: 3 February 2014

Retail giants stand-off: what is going on?

The pages of history are littered with stories of business mergers and acquisitions—some of which successfully achieve the intended aims after consummation, most of which do not. Stories of failed attempts are far less common, especially when the suitor's advances are confidential. However, one failed attempt, of which news broke in the Australian business press over the weekend, merits further comment, particularly because it involves a corporate board that has been accused of a series of bungles of late.

The headline story concerns a proposal made by department store titan Myer to merge with its competitor David Jones. While the companies are currently trading profitably, pressure is starting to mount on both businesses as new competitors including on-line traders emerge. In October 2013, the Myer board presented a confidential merger proposal, claiming that operational savings of $85M per year would ensue. It was formally rejected by the David Jones board in November. The existence of the proposal, and David Jones' rejection of it, remained confidential—until recently.

Several questions must be asked as a result of this situation. Did the David Jones board act in the best interests of the company by rejecting the proposal, especially given claims that the situation was a "bloody fiasco" and that the directors were "just trying to protect their position"? Further, why did two David Jones directors buy shares the day after the proposal was received? (The ASIC has determined not to investigate the share transaction, despite it appearing to be, superficially at least, an instance of insider trading.)

The shareholders of both companies deserve better than this. Both companies have long and proud histories. They are publicly-listed, so the respective boards have a duty of care to keep shareholders (and the market) informed of material developments. Is the David Jones board on borrowed time? Perhaps. The response of shareholders, and the ASIC and ACCC, will be very interesting to observe.