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    On leadership: there is no silver bullet

    Leadership Management Performance Readings Research
    The production of silver bullets—panaceas—is a growth industry. New books, all claiming to contain "the" answer, appear in the bookstores almost daily. Sadly, many are far more self-indulgent than helpful to the reader. Yet we lap them up, as we search for ways to be more effective in our professional and personal lives.

    I've become a bit jaundiced by the self-help gravy-train of late, however one of the books from my summer reading list has restored my faith somewhat: History Lessons: what business and management can learn from the great leaders of history. Jonathan Gifford, the author, asserts that there is no one model leadership model or kind of leader that can hope to be effective in all situations. Leadership is a complex phenomenon, and different attributes need to come to the fore in different situations. What a breath of fresh air.

    Gifford identifies eight skills and abilities that represent many of the essential things that any leader should be able to do and—ideally—be good at. He uses great leaders from history (not all of whom will be well known in the Western world) to illustrate his points.
    • Changing the mood
    • Boldness of vision
    • Doing the planning
    • Leading from the front
    • Bringing people with you
    • Making thing happen
    • Taking the offensive
    • Creating opportunities

    The book is easy to read. I commend it as a great investment, to aspiring and established leaders. But be warmed: it will make you think about your current leadership situation.
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    How is a researcher different from a consultant?

    Governance Leadership Performance Research
    Last week, I explored the difference between an advisor and a consultant. The question stimulated a strong response (thank you!), thus this encore. The difference between a researcher and a consultant might seem to be more clear cut. Most of us think of researchers as those boffins that inhabit our learning institutions, whereas consultants are typically suited and found in business environments. Does that make them completely different beasts? Consider this:
    • A researcher defines problems and tries to solve them. So does a consultant.
    • A researcher is a knowledge worker. A consultant is as well.
    • Researchers tend to work alone. Many consultants do as well.

    At this level, the roles appear to be very similar, so are the two terms simply two different names for a very similar activity? Possibly, but I don't think so. A key difference between the roles is emphasis. A consultant is most interested in practice, and good consultants use theory to contribute to their work. In contrast, a researcher is most interested in theory (be it testing theories or developing new ones), and good researchers use data from practice to inform their work (testing theories or developing new theory).

    The roles are different, but they are closely coupled. Given this, why do so many consultants look down their noses at academic researchers (and vice versa)?
  • Published on

    Governance, by looking backward

    Governance Leadership Performance Research Strategy
    The NACD's annual missive, of the burning issues likely to light up the corporate governance firmament in 2014, has just been published. The article, which claims to provide a comprehensive assessment of what's on the board director's horizon, makes interesting reading—as much for its omissions as its inclusions. Sadly, the reportedly burning issues, which were "gleaned from interviews with directors and corporate governance leaders", are historical, defensive or operational in nature.

    I have no doubt the reported issues are the ones that were on the top of director's minds when they were interviewed. They are important, and need to be dealt with. However, the omission of issues that can make a difference to company performance is very revealing. Boards are responsible for optimising company performance in accordance with the shareholder's wishes. If the published list is any indicator, few boards will spend much time actually looking ahead in 2014 to issues that matter, like strategy, boardroom performance and accountability.

    The question that drops out of this discussion is a tough one: Why do shareholders continue to appoint directors and accept boards that spend the bulk of their time looking backward?
  • Published on

    What research can we accept then?

    Phd Readings Research Teaching
    I had a fantastic meeting with my PhD supervisor earlier this week, to review my approach to the research methodology chapter of my thesis. When we stopped for some lunch and a walk outside, James showed me two articles from the 19 October 2013 issue of The Economist. They blew my mind. Entitled How science goes wrong and Trouble at the lab, the articles outlined how much of the so-called scientific research conducted by academics is actually a load of rubbish. For example:
    • Last year researchers at one biotech firm, Amgen, found they could reproduce just six of 53 'landmark' studies in cancer research.
    • A leading computer scientist frets that three-quarters of papers in his subfield are bunk.
    • In 2000–10 roughly 80,000 patients took part in clinical trials based on research that was later retracted because of mistakes or improprieties.

    The examples and supporting narrative floored me—it was sobering reading. The points about how research is conducted, how research articles are reviewed and, most importantly, how research is funded (the funding mechanisms drives the behaviours) were enlightening. The lingering question in my mind, having dwelt on these articles over the last two days, is this: just what research can we accept then? The answer probably lies in the maxim recorded in the first sentence of the 'goes wrong' article: 'trust, but verify'.

    The exercise was a timely and helpful wakeup call for my own efforts, to ensure my work is 'good science'. Thank you James.
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    Are you an Advisor or a Consultant?

    Governance Leadership Management Performance Societal Wellbeing Teaching
    Periodically, I'm asked whether I'm an advisor or a consultant. For many years now, the answer I've provided has been 'advisor', often in an effort to avoid the stigma commonly associated with 'consultant'. (Consultants are the guys that borrow your watch to tell you the time, right?) However, as I've studied the English language more closely in the last couple of years, I've become much more comfortable with the term 'consultant', because it most accurately describes who I am and what I do. Let me explain.

    Generally speaking (although perhaps somewhat simplistically):
    • A consultant is a problem-solver, a simplifier. They are someone you call on to find a way forward, when you have a problem in need of a solution. At their best, consultants provide answers, or at least recommendations. They may or may not actually do the work to implement any solution you choose to pursue.
    • An advisor is a problem-definer. They are someone you call on as an impartial sounding board, to stimulate your thinking and to test ideas. At their best, advisors help survey the horizon and bring the future into focus. They may well recommend the names of others (consultants!) to help solve a problem once it is more clearly defined.

    While my priority as a pracademic is to think broadly about corporate governance and strategy in order to discover possibilities and pursue options, my clients are most interested in solutions to problems they face today – recommendations and answers – which fits nicely with my instinct to understand and solve problems.

    Now your turn: Are you an advisor or a consultant?
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    Finally, some sensible rhetoric from local government

    Governance Leadership
    I have written about failures of governance in the local government sector several times over the last six months or so. Hubris appears to be a common thread, whereby political agendas, grandstanding and various hobby-horse schemes get in the way of sound strategic and fiscal management—to the detriment of our cities and communities. It's a bit sad really.

    You can imagine my surprise then, to read this article on the living wage proposal recently adopted by Wellington City Council. It is one of the most coherent arguments that I have heard from a serving councillor in a very long time. Amongst other points, Councillor Young admitted that the decision process amounted to a failure of governance. Well done, Nicola Young. Hopefully your colleagues will read your article, see the sense in it and reverse their recent decision – but that may require the consumption of some humble pie, and the intervention of a higher power, like the ballot box, I suspect.