• Published on

    Why do Boards focus on monitoring (vs. strategy)?

    A very interesting discussion is underway in one of the LinkedIn groups at present. It has arisen out of a survey conducted by PwC, which showed many discrepancies between what Boards actually do and what directors think they should be doing or concentrating on. While attitudes are starting to move, actual behaviours are lagging well behind.

    Several researchers and practitioners (including me) are exploring why Boards concentrate on monitoring and control, when the respondents said they want to spend more time on strategy. Others are discussing the Board's role in IT oversight.

    These are important issues for Boards. I suggest you have a look, and contribute your views!
  • Published on

    Detecting competitive threats early

    One of the challenges that many businesses face is keeping up with the moving competitive landscape—and matching strategy to the competitive environment. All too often, something changes and businesses don't see it coming.

    As with any potentially destructive natural events like earthquakes and tsunamis, businesses need to monitor the landscape carefully to detect the emerge of competitive threats early—to maximise their response. The helpful article published by HBR this week encourages strategists to think carefully about how tomorrow's industry could be structured. The world-class authors posed five questions to help work through this. I commend the article to you.
  • Published on

    On matching strategy to the competitive environment...

    How well do you understand the competitive environment your business operates in? Most strategic planners and executives know that matching their strategies to their environment is crucial. Further, most claim to have a good understanding of their environment. However, recent research conducted by BCG and published in HBR indicates that the majority of firms misread their environment. Consequently, they run the very real risk of adopting an inappropriate strategic style and/or developing flawed strategies.

    Helpfully, there are many good tools available (a quick Google search will get you started) to help planners and executives read their environment more accurately. It is my experience that firms that use these tools, and engage a skilled facilitator to challenge assumptions, tend to create strategies that are more well suited to their environments. And that's got to be good for business in these tough economic times, don't you think?

  • Published on

    Why should we establish a board anyway?

    I get asked this question two or three times most months. Like any social institution, companies are complex and their success is subject to many variables. As far as I am aware, there are no cookie-cutter models that reliably deliver "point and shoot" type results. However, there are things company owners can do to increase the chance that their company will be successful. One of these is to establish a governance board. I'd like to suggest that a first board (or any board for that matter) can offer considerable value in three areas:

    • First: strategy. Strategy is now widely (but not universally) accepted as a major role of the board. Owners are typically very busy, and they often can't see the wood for the trees. Also, many are not that good at generating or considering strategic options. A couple of carefully selected board members with well-developed strategy and critical thinking expertise can be really helpful to help understand the environment and set an appropriate course to navigate.
    • Second: monitoring. Again, owners/shareholders are very busy! A board will help determine whether the company is performing to plan or not, and help sort out any remedial actions that may be required.
    • Third: connections. Gaining access to resources (capital, skills, customers) can be a real challenge for smaller business owners. Directors can help in this regard, because most have a wide network of contacts and are happy to make introductions to secure access to much-needed resources.

    These comments are offered in the context of owners of smaller companies becoming comfortable to "let go"—to open the financial records, to reveal the inner workings of the company, and to invite others to contribute to the generation of ideas and strategic options. These are all big hurdles for many owners. Yet they are hurdles which, if vaulted, can have big payoffs, through increased performance and a more sustainable future.

    How does one get started down this path? Talking to people with experience is the best option in my opinion.  I am a strong advocate of professional bodies and organised networking groups. They are a good source of information, real-life stories, and, importantly, potential directors. Many of these groups schedule events where more experienced directors, researchers, business owners and CEOs to share case studies (good and bad), to help inform owners that might be considering an external board.

    One final point. As an owner or shareholder you hold the control! You decide whether to establish a board or not, and you appoint the directors. And if things don't work as expected, you can (and should!) make changes.

  • Published on

    The power of "social"—learning together

    On paper, academics and practitioners agree that governance boards have two roles: future performance (strategy) and conformance. Yet in reality most Boards seem to expend most of their energy on conformance. Twenty-four days ago, a California lawyer, Douglas Y. Park, asked why Boards do this. Park's blogpost triggered a robust discussion on a LinkedIn group. Now, 324 comments later, a new model for governance seems to be emerging.

    This might seem to be a rather minor event on the world's stage, however I think it is significant, for several reasons. I'll highlight two in particular. First, great minds from all around the world have shared their experiences and thoughts about the topic—without spending anything on travel, accommodation or conference fees. The speed of interaction and "reach" has been truly amazing. Second, in addition to purely commentating and critiquing, correspondents have worked together to create a new model. This is one of the first times I've seen an online discussion add such value.

    If this example of going beyond "sharing" to "creating" is a bellwether of future learning and knowledge creation, we are in for an exciting ride!

  • Published on

    Australian CEOs don't measure up

    The Australian Business Spectator published an interesting article today. Interesting, but perhaps not surprising. How might productivity be different if boards worked actively with their CEO to agree corporate goals and form strategy? Surely, clear and aligned thinking at the top is a prerequisite to productivity through the organisation?