Peter Crow
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Hallmarks of 'successful' directors

7/6/2019

 
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In 2014, I observed that aspects of corporate governance and board work had not changed much in 25 years. Having just re-read the book that informed that conclusion (Making it Happen, by John Harvey-Jones), I've been reflecting on the relevance of the author's comments in today's world, especially ruminations on board effectiveness and three defining hallmarks of a successful director:
  • First, directors must feel responsible for the future of the company. When something goes wrong, you should feel a degree of worry and concern and want to contribute to its resolution.
  • Second, directors must be able to influence the general direction of both the board and its decisions. Diversity of thought is beneficial: groupthink (and other variants of #metoo thinking) has no place in a boardroom. You must be able to influence others to change their mind from time-to-time—and be prepared to consider other arguments and change your mind as well.
  • Third, a director's contribution must be constructive. Have you read and understood the board papers? Have you asked questions before the meeting. Are your comments during the meeting helpful or destructive? Do you challenge ideas with honesty, integrity and in good faith? Do you help move the debate forward, building on the ideas of others, or do you reiterate comments of others and foster ill-will?
Are these hallmarks still applicable in today's fast-paced, technically-savvy world?
Some commentators assert that board effectiveness is the result of compliance with corporate governance codes and various structural forms. Others, including me, place a heavier emphasis on the capabilities and behaviours of directors on the basis that the board is a social group: men and women who need to work together. (That is not to say compliance is inappropriate. It is necessary but it is not sufficient.)
​My recent observations and empirical research suggest that Harvey-Jones' hallmarks remain as relevant today as when they were first proposed, three decades ago. But that is just my view. What is your experience? ​
Joella Bruckshaw
9/6/2019 04:44:49

I totally agree especially with the third point. Akin to bringing your whole self to work.


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